Questions about a plan, a new connection, or your service? Talk to our local Sydney team — or send a message and a real person will get back to you within one business day.
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We usually reply within one business day. Prefer to call? Dial (02) 9071 2900.
A few of the things people ask us most often.
Enter your address on our availability checker and we'll instantly show the plans and speeds available at your premises.
Most nbn® connections are active within a few business days. After you order, we'll confirm an exact connection date by email.
In most cases, yes — we can port your current number across to our Voice service. Just mention it when you get in touch.
Absolutely. We offer business-grade plans, static IPs, failover and managed networks with priority support and SLAs.