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Let's get you connected.

Questions about a plan, a new connection, or your service? Talk to our local Sydney team — or send a message and a real person will get back to you within one business day.

Call us
(02) 8730 3716
Mon–Fri 9am–6pm AEST
Email us
info@flixlink.com.au
Reply within 1 business day
Visit / post
Sydney CBD
NSW 2000, Australia
Support hours
9am–6pm Mon–Fri
Emergency support 24/7
Send us a message

Tell us what you need

Fill in the form and a real person from our Sydney team will be in touch. No call centres, no run-around.

Reply within 1 business day
Local Sydney team
Real person on the phone
24/7 emergency support
Quick answers

Maybe we can save you a message

A few of the things people ask us most often.

Q.How do I check if I can get nbn® at my place?

Enter your address on our availability checker and we'll instantly show the plans and speeds available at your premises.

Q.How long does a new connection take?

Most nbn® connections are active within a few business days. After you order, we'll confirm an exact connection date by email.

Q.Can I keep my existing phone number?

In most cases, yes — we can port your current number across to our Voice service. Just mention it when you get in touch.

Q.Do you look after businesses?

Absolutely. We offer business-grade plans, static IPs, failover and managed networks with priority support and SLAs.